What is the TCPA and what damages does it provide?

The Telephone Consumer Protection Act (47 U.S.C. § 227) prohibits automated calls and texts to cell phones without express written consent, and calls to numbers on the federal Do Not Call registry. Statutory damages are $500 per violation ($1,500 for willful violations) — no actual harm required.

Do I need a lawyer to send a TCPA demand letter?

No. A pre-suit demand letter is not a court filing and does not require a lawyer. It notifies the caller of the violations, calculates the damages, and demands settlement or suit. Many TCPA cases settle at this stage without ever filing in federal court.

What counts as "willful" under the TCPA?

A caller acts willfully when they knew calls were subject to TCPA restrictions and called anyway — including continuing to call after you verbally or in writing revoked consent, or calling a number they should have known was on the DNC registry.

Should I send this certified mail?

Yes — USPS Certified Mail with Return Receipt Requested. The green card proves the date of receipt. After that date, any continued calls become additional violations at $500–$1,500 each. Keep a call log.

Debt defense overview

TCPA pre-suit demand

Make the robocalls stop.

Under 47 U.S.C. § 227(b)(3) and § 227(c)(5), every automated call or text to your cell phone without express written consent is worth $500 — and $1,500 if the caller acted willfully. This wizard itemizes your violations and builds a pre-suit demand letter demanding settlement within 30 days.

1You
2Defendant
3Violations
4DNC status
5Demand
6Review

Your full name *

Your street address *

City, State, ZIP *

Phone number(s) they called or texted *

Companion tool

FDCPA + TCPA cease-and-desist

If a debt collector is behind the calls, send a cease-and-desist letter under 15 U.S.C. § 1692c(c) to cut off all contact.

Open the cease-and-desist wizard

Companion tool

FCRA credit-bureau dispute

If the caller also reported the alleged debt to the credit bureaus, dispute it directly with Equifax / Experian / TransUnion under § 1681i.

Open the FCRA wizard

Ready to file suit?

Case Pass — $149

TCPA demand letter, FDCPA violation scanner, federal complaint generator, answer to complaint, deadline tracking, AI Q&A, and unlimited follow-up letters for one case. 12 months.

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