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Help Center

Guides and resources to help you get the most out of SynthCounsel.

Getting Started

Create your account, set up your first case, and generate your first document.

  • Creating your account
  • Setting up your first case
  • Understanding the dashboard
  • Setting your default jurisdiction

Document Generation

Learn how to generate, customize, and download court-formatted documents.

  • Choosing the right document type
  • Using the guided wizard vs. advanced mode
  • Customizing generated documents
  • Downloading PDF and DOCX

Deadline Calculator

Master the Rule 6 deadline engine and never miss a filing date.

  • How deadlines are calculated
  • Service method extensions
  • Court holidays and weekends
  • Safety buffer explained

Violation Scanner

Upload collector correspondence and identify FDCPA/FCRA violations.

  • Uploading a debt collector letter
  • Understanding violation reports
  • FDCPA vs. FCRA violations
  • Next steps after finding violations

Case Law Research

Search court opinions and find precedent that supports your position.

  • Searching CourtListener opinions
  • Understanding case citations
  • Using the intel feed
  • Saving relevant opinions

AI Assistant (Counsel)

Get the most out of the AI legal assistant.

  • What Counsel can and cannot do
  • Asking effective questions
  • Rule lookups and citations
  • Understanding UPL limitations

Billing & Plans

Manage your subscription, upgrade, downgrade, or pay per document.

  • Free tier limits
  • Upgrading to Pro
  • Per-document pricing
  • Cancellation and refunds

Account & Settings

Manage your profile, preferences, and security settings.

  • Updating your profile
  • Changing your jurisdiction
  • Data export
  • Deleting your account

Email Support

Can't find what you need? Email us and we'll respond within one business day.

support@synthcounsel.com

Legal Resources

Browse our practice area guides for state-specific filing instructions and legal information.

Filing Guides

Every day without proper documentation is a day closer to a missed filing. Get your documents court-ready today.