Why does a TCPA call log matter?

TCPA damages are statutory and per-call: $500 negligent or $1,500 willful per violation under 47 U.S.C. § 227(b)(3). With 50 calls, that is $25,000-$75,000 — but only if you can prove every call. A contemporaneous log signed under penalty of perjury is the strongest non-record evidence courts accept.

What turns a $500 call into a $1,500 call?

Willfulness. Each of these flags supports a willfulness finding: pre-recorded voice (caller chose the technology); autodialer indicia (2-second pre-connect pause, agent reads from a script with no awareness of who answered); calls to a DNC-listed number (caller could have scrubbed); calls placed after you revoked consent (caller was on notice and continued). The wizard checkboxes track each flag.

Do I need phone-company records too?

Records help but are not required to plead a TCPA claim. The carrier's call detail records (CDRs) corroborate timing and duration; the contemporaneous log captures content and willfulness flags the CDRs cannot show. Together they are very hard to refute. Subpoena CDRs after filing if the defendant disputes the count.

Can I revoke consent verbally?

Yes. Reyes v. Lincoln Auto. Fin. Servs., 861 F.3d 51 (2d Cir. 2017) limits revocation when consent is part of a bargained-for contract, but Gager v. Dell Fin. Servs., LLC, 727 F.3d 265 (3d Cir. 2013) and most circuits hold consumers may revoke in any reasonable manner — a phone statement to the agent, an email, a written letter. Memorialize the revocation in the log's "Consent history" field.

Should I send the cease-and-desist before filing?

Yes — a cease-and-desist letter creates the explicit revocation record that converts every subsequent call to willful at $1,500 each. SynthCounsel's free FDCPA + TCPA cease-and-desist wizard at /debt/cease-and-desist pairs naturally with this log.

Debt-defense hubTCPA call log — 47 U.S.C. § 227

Every call is $500 to $1,500. Log it like it is.

TCPA damages are statutory and per-call. The number of calls in your log is the number that drives settlement. This wizard builds a contemporaneous, signed-under-penalty-of-perjury call log with explicit willful-rate flags (pre-recorded / autodialer / DNC / post-revocation) that you can attach as an exhibit to a pre-suit demand letter, a federal complaint, or a counterclaim.

1Your info
2Caller info
3Consent / DNC history
4Call entries
5Review

Your full name *

Your cell phone (the number that received the calls) *

Street address

City, State, ZIP

Why “contemporaneous” matters

In TCPA litigation, defendants routinely attack the call count. A log reconstructed from memory months later is easier to discredit than a log kept call-by-call as the calls came in. Contemporaneity is doctrinally cheap and evidentiarily expensive — keep the log open in the wizard, add each call within 24 hours, and re-generate the signed PDF whenever you have new entries to add.

Pair this log with the free FDCPA + TCPA cease-and-desist letter to lock in revocation, then the TCPA pre-suit demand to attempt settlement, and finally the TCPA federal complaint if the caller continues. Three free wizards plus this log are the entire pre-litigation TCPA toolkit.

Pro tip

If you have voicemails, save the audio files (not just transcripts). Many courts treat voicemail content as the highest-quality evidence of pre-recorded voice or scripted-agent calls. Cross-reference each saved voicemail with the matching log entry by date + number.