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Everything you need to know about SynthCounsel. Take the 60-second wizard if you want a personalized starting point.
SynthCounsel is document-preparation and legal-information software for people who have to respond to the civil justice system without a lawyer, and for the firms and clinics that help them. It formats documents from the information you enter, keeps your case details in one workspace, and publishes general information about court procedure with its sources. It does not go to court, does not sign anything, does not decide what your argument should be, and does not tell anyone how a case will turn out.
No. SynthCounsel is a document preparation platform (scrivener). We do not provide legal advice, represent you in court, or create an attorney-client relationship. We recommend having a licensed attorney review any documents before filing.
No. We cannot review whether a document is legally correct, complete or strong enough, and we cannot say whether a court will accept it. That review is work for a licensed attorney (see "I need legal help" below). We can confirm what information you entered, and we can fix technical problems such as a PDF that will not download.
SynthCounsel covers eight civil areas: consumer debt, credit reporting, landlord-tenant, labor and employment, bankruptcy procedure, family law, federal benefits, and general civil procedure. It does not cover criminal or immigration matters, and it is not built for business formation, personal injury, estate planning or complex tax questions.
Your documents, case details, and conversations are never used for AI training, sold to third parties, or shared with advertisers. We use limited, privacy-first product analytics to understand feature usage and improve reliability — your legal content is never sent to analytics. Your legal matters stay private.
Your account, saved cases and the case workspace, stored documents, the educational guides and state-law reference pages, the Q&A chat with Counsel, and five document tools that do not depend on any one state's rule data: a hardship letter, a parenting plan, a repair demand letter, a security-deposit demand letter, and a conflict-check report for firm accounts, which works over the firm's own records. None of these requires a purchase today.
Most of our documents contain legal rule content: statutes, rule citations, statutory dollar figures, computed dates, official-form structure, or the shape of a court filing. None of that goes out until a licensed attorney has reviewed the specific rule data behind it, and no rule package has completed that review yet. So the guided document types that depend on rule data, the Answer and motion generators, and the deadline calculator are switched off in every state, for free and paid documents alike. That includes every bankruptcy form, which is free by design and stays free when it switches on.
The rule verification page shows how many rule packages are verified and lists what works and what is waiting. A package is one jurisdiction, one workflow and one identifiable bundle of rule data. Verification means a licensed attorney reviewed a specific version of that bundle. It is not legal advice, it does not create an attorney-client relationship, and it is not a promise that any court will accept any document. If a reviewed bundle changes, its verification lapses until it is reviewed again.
We do not know, so we do not give a date. Packages switch on one at a time as reviews complete, and the rule verification page changes when one does. A review of one state's deadline rules says nothing about that state's document templates, or about any other state.
Our guides and state reference pages cover all 50 states, the District of Columbia and federal courts, and the depth of our rule data varies by state. As of today no state's rule package has completed attorney review, so rule-dependent documents and deadline calculation are not available in any state yet. When Counsel does not have a state's rule text loaded, it says so.
The documents whose format depends on court rules (Answers, motions, discovery and court-form wizards) are switched off until the rule data behind them completes attorney review, so we make no claim about their formatting today. The five tools that work today are letters and reports that are not built from any court's rules. Check your court's rules and forms before you file anything.
The calculator computes a filing date from the rule data for your jurisdiction. Because no state's deadline rules have completed attorney review yet, it refuses to compute a date in every state, and the chat's deadline tool gives the same refusal. When a state's deadline package is verified, each result there will show the rule it came from and each step of the count, including a safety buffer that moves the date earlier. The size of that buffer comes from each jurisdiction's rule data. Always confirm a date with the court clerk or the court's rules before relying on it.
Some guided steps count a date for you in your browser so you have a number to work from. When the rule data for your state has not been reviewed by a licensed attorney, the date is labeled "Unverified estimate" and says it was computed by SynthCounsel and not attorney-verified for your state. If no state is set on your case, the label says that no state's rule data has been applied. Confirm any date with the court clerk or the court's rules.
The scanner reads a letter from a debt collector with AI and checks it against FDCPA (Fair Debt Collection Practices Act) and FCRA (Fair Credit Reporting Act) requirements. It flags passages that may not meet a requirement and cites the statute section each check comes from, so you can read the provision yourself. What to do about anything it flags is your decision. It requires paid access, and paid plans are not on sale today, so it is not available on a free account.
Yes. The AI assistant ("Counsel") can look up rules, explain legal concepts in plain English, and cite specific statutes. It provides verbatim legal text with citations. It does not give legal advice or recommend which arguments to make — those decisions are yours.
Check every authority yourself before relying on it. Counsel checks case citations against CourtListener, which confirms that a case exists; it does not confirm that the case says what is claimed or that it is still good law, and SynthCounsel has no citator. Federal statute text comes from official annual editions, which can lag recent changes, and Counsel states the edition date. A bill that has not been enacted has no legal effect.
No. Paid plans are not on sale yet. Most document generation is switched off until the rule packages complete attorney review, so nothing can be purchased today. Your account, saved cases, stored documents and Q&A chat are unaffected. That includes anything you bought before the storefront closed. The pricing page shows planned plans and prices, but checkout refuses every purchase until a rule package is verified.
Yes, with no credit card. A free account includes your saved cases and case workspace, stored documents, Q&A chat with Counsel, and the five document tools that work today. The deadline calculator is part of the free tier too; it is switched off in every state until a state's deadline rules complete attorney review.
From the date of your initial purchase you can request a full refund within 14 days, for any reason or no reason, and you can keep the PDFs you generated. We start the refund through Stripe within 5 business days of your request; Stripe then typically takes another 5 to 10 business days to return the money. After the window, cancelling a subscription stops the next charge but the current billing period is not refunded, and Case Pass purchases and à la carte form unlocks are not refundable. Court filing fees are never refundable, because that money goes to the clerk. Nothing is on sale today, so this applies to purchases made before the storefront closed and to any purchase after it opens. To ask for a refund, use the support form with the category "Refund request" and include your account email and the approximate charge date.
Yes, and there is no minimum term and no cancellation fee. Cancel anytime from Billing Settings — no phone call and no email to support. The cancellation page asks why you are leaving. Cancelling stops future renewals and takes effect at the end of the period you have already paid for. You can keep using the free tier, and your existing cases and documents stay accessible.
Go to Settings, then "Your data", then "Download my data (JSON)". The file holds your profile, cases, document details, deadlines, form entries and AI usage counts, and it lists everything it leaves out. You can correct most profile fields directly in Settings; for anything else, write to us through the support form.
The download carries records, not files. It leaves out generated document files (download those from Documents); uploaded file contents and any text extracted from them; AI chat transcripts (only a message count is included, and transcripts are deleted after 90 days); records we must keep apart from your account, such as your acceptance of the Terms, auto-renewal consents, cancellation requests and billing records; payment card and billing details, which Stripe holds; and internal security signals. If you want copies of your generated documents or uploaded files, ask through the support form.
Go to Settings, then "Your data", then "Close my account". Your account is deactivated right away, you are signed out, and your deletion request is recorded. Deletion of the underlying data then proceeds as the Privacy Policy describes. Billing, tax and legal-acceptance records are kept as the law requires. If you have an active subscription, it is set to cancel at the end of the current billing period. You can also ask for deletion through the support form with the category "Account / login issue".
That is who it is built for. SynthCounsel keeps your case details in one workspace, publishes general information about court procedure with its sources, and formats documents from the information you enter. Most document types are switched off until their rule data completes attorney review; the rule verification page lists what works today. It does not review whether a document is legally correct or say whether a court will accept it.
You can create a case with your court details so everything about it lives in one place. Our filing guides explain the general Answer process for several states, with their sources. The Answer to Complaint generator is switched off until the rule data behind it completes attorney review. A missed Answer deadline can lead to a default judgment, so confirm yours with the court clerk or your court's rules, and see "I need legal help" below for free and low-cost help.
We always recommend consulting with a licensed attorney when possible. SynthCounsel formats documents from the information you enter and publishes general procedural information. An attorney can evaluate the merits of your case and advise on strategy. Many legal aid organizations offer free consultations.
Use the support form. It handles wizard issues, PDF problems, billing, refund requests, account and login issues, and anything else, and it attaches the page you came from automatically. You do not need to be signed in. A person replies by email to the address on your request, within 1 business day. We do not offer phone support or live chat.
The email on your account, the page or document type involved, what you expected and what happened, and your browser. For a refund, include the approximate charge date. Please do not send Social Security numbers, full account numbers or court filings through the form; we will ask if we need something specific.
SynthCounsel cannot give legal advice, but these public resources can help you find it. We do not recommend any particular provider and receive nothing for these links. In Utah, the Utah State Courts' Finding Legal Help page explains free legal help, legal clinics, the courts' Self-Help Center, hiring a lawyer for limited help, and finding a Licensed Paralegal Practitioner. In any state, LawHelp.org lists free help for people who qualify by income, and FindLegalHelp.org lists state bar lawyer-referral services. The National Association of Consumer Advocates lists attorneys who handle debt collection matters, and the U.S. Courts bankruptcy page explains bankruptcy basics.
Write to us through the support form and a person will reply within 1 business day.
Get notified when we add new features and jurisdictions.
Start with the free Q&A and the deadline tools. Document generation switches on as attorney review of each template completes.